Information Collection and Use

Vertical Office, LLC will not sell, share, or rent this information to 3rd parties. Vertical Office, LLC collects information from our users at several different points on our Web site to provide services and support related to the ConsultantOffice.com application service only.

Contact and Accounts Data

The privacy, security, and integrity of our Customers' data are our highest priority. Therefore, Vertical Office, LLC will not sell, rent, or trade any contact or account data stored in your ConsultantOffice account. Information stored by Customers in their ConsultantOffice account is available only to members of the Customer's group that are authorized to access the information.

Registration

In order to use this Web site, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.

Order

On the sign-up form we request information from the user. A user must provide contact information (like name and billing address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to activate the Customers' account. If we have trouble processing an order, this contact information is used to get in touch with the user.

Log Files

We use IP addresses to analyze trends, administer the site, and track user's movements within the site. IP addresses and other information collected in these log files is not personally identifiable; it shows us generically and in the aggregate how our site is being used. The following information is gathered in the log files: IP address, referring URL, time zone, browser type, operating system, files accessed, and errors generated. All this information is gathered and used only by Vertical Office, LLC, to help us analyze usage and trends to improve our application.

Links

This Web site contains links to other sites. Please be aware that we at Vertical Office, LLC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by ConsultantOffice on www.ConsultantOffice.com.

Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, the information is protected both online and offline.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. To learn more about SSL, follow this link: http://webopedia.internet.com/TERM/S/SSL.html

In addition to utilizing SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen savers when they leave their desk. When they return, they must re-enter their password to regain access to the information previously viewed. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our Customers' information is protected. Finally, the servers that are used to store personally identifiable information are kept in a secure environment, behind a locked cage.

Special Offers

We send all new users a welcome email to verify their User Login, and User Password. Established users will occasionally receive information on products, services, and special deals. Out of respect for the privacy of our users, we present them with the option to unsubscribe from these types of communications.

Site and Service Updates

We also send each user both site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with each user to provide requested services and regarding issues relating to their account via email or phone.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as a zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update, or remove that user's personal data provided to us. This can usually be done in the user's profile or by contacting Customer Support.

Opt-in Email

Our users are given the opportunity to opt in to having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our registration form has an opt-in mechanism so users who sign up to use our service and want to receive marketing material can add their email address to our lists.

Users who no longer wish to receive promotional materials from ConsultantOffice may opt out of receiving these communications by clicking the "unsubscribe" link in the e-mail.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether we may use their information in this manner. We will use information in accordance with the privacy policy under which the information was collected.