CUSTOMER SUPPORT

Customer Support E-mail: support@ConsultantOffice.com

Frequently Asked Questions:

What is ConsultantOffice.com?
How does ConsultantOffice work?
Do I need to learn anything new?
Do I need any special Hardware or Software to use ConsultantOffice?
Does the ConsultantOffice service include Internet access?
How do I get new features and upgrades?
How can I subscribe to ConsultantOffice?
What security measures does ConsultantOffice take to ensure my data is kept secure?
Will ConsultantOffice sell my contact information to other companies?
What type of technology does ConsultantOffice use?

What is ConsultantOffice.com?

ConsultantOffice.com is a Web-Based business management system specifically designed for use by Independent Beauty Consultants. It gives you an instant online office to manage all aspects of your business. Not only do you receive a ConsultantOffice.com email address, your subscription includes financial, inventory, customer and time management tools to assist you in running a successful business.

How does ConsultantOffice work?

ConsultantOffice creates a simple, affordable and effective web-based system for your business using the easy accessibility of the Internet. You can sign up and begin using ConsultantOffice in minutes.

Do I need to learn anything new?

ConsultantOffice has a very simple user interface familiar to anyone who has been exposed to the internet and web pages. And, since everything is accessible right from your browser, you don't need to install anything on your computer to use ConsultantOffice. Help screens are always available to ensure you are productive immediately.

Do I need any special Hardware or Software to use ConsultantOffice?

No. If you have access to the Internet, a browser, and a PC with Windows 95 or higher operating system, that's all you need. ConsultantOffice works best with Microsoft Internet Explorer 4.01 or higher. Netscape Navigator 4.5 or higher will work although you may encounter minor problems.

Does the ConsultantOffice service include Internet access?

No. However, you can sign up and use ConsultantOffice with any Internet Service Provider you choose. If you don't have access, ConsultantOffice can refer you to an Internet Service Provider.

How do I get new features and upgrades?

Because ConsultantOffice is a service, great new features are always being added automatically with no equipment to upgrade on your end. This ensures you always receive the latest technology, software and features -- and the highest quality service at no extra cost.

How can I subscribe to ConsultantOffice?

You can sign up on ConsultantOffice.com instantly or email to support@ConsultantOffice.com .

What security measures does ConsultantOffice take to ensure my data is kept secure?

Secure Login: Every ConsultantOffice user must sign on with the correct User ID and Password to access their data and email. We strongly recommend changing your password on a regular basis to ensure the highest level of security.

Secure Transmission: Billing information transmitted to ConsultantOffice is sent over an SSL (Secure Socket Layer) encrypted communication channel. The encrypted communication channel is used as a tool to protect the data stream from becoming visible to anyone using a cracking tool. Secure pages can be recognized by the use of https instead of http in the URL and a lock in your browser's status bar.

Data Protection: Our servers are protected by industry leading firewalls. These servers are protected and monitored 24 hours a day, seven days a week by highly skilled technicians. The servers are backed up each evening and tapes are kept offsite in a secure facility designed specifically to house sensitive media.

Will ConsultantOffice sell my contact information to other companies?

No. Please read our privacy policy for more information.

What type of technology does ConsultantOffice use?

ConsultantOffice.com uses state-of-the-art web development tools and technologies to ensure that you are provided with the best web-based application from which to manage your business. Our servers are high-end Dell PowerEdge systems using Microsoft Windows 2000 Server for the network operating system, Microsoft Internet Information Server for web hosting and distribution, .NET as the development platform, and Microsoft SQL Server as the database.